Nothing is worse for me than wasted time. I can make more money, I can replace damage things, but I can never get more time back.
Emirates have treated me and my wife with nothing but contempt, with excuses and lies (“of course we will phone you back”… 9 days and counting). THAT is why I decided to set this site up.
All I wanted was to be treated with some respect and to be treated fairly, but no, its been wall after wall. Which is why I have ‘invested’ more money and time setting up this site. And why I will continue to do so for as long as it takes.
If at the end of the day, my few invested hours and a few £s means that other people are warned away from Emirates (and they lose a few thousand ££££££s in the process), well maybe, just maybe, they will get the point.
But I doubt it.
They would rather make life difficult for people, make them suffer (and suffer we did), and find excuses via their hidden Terms and Conditions. And all of this could have been avoided right at the very start when they had the option of sorting it out before it got out of hand.